Sidechain’s Customer Portal goes LIVE!

On January 1st, 2025, Sidechain Security launched its customer portal, an updated version of the Managed Data Protection portal, previously in place. The portal features a sleeker design with a strong focus on user experience.

A customer portal provides customers with enhanced visibility, control and ease of access to their data security services. It allows users to monitor real-time security status, track incidents, access reports, and manage configurations seamlessly. With 24/7 access to critical information, the portal empowers customers to quickly respond to potential threats, streamline communication with support teams and maintain compliance with industry regulations. This level of transparency and efficiency not only improves security posture but also enhances customer satisfaction and trust.

Sidechain’s Managed Data Protection (MDP) customers get the benefit of:

  • Being able to check in at any time on the health of their clients and endpoints
  • Users can also generate reports detailing various aspects of their system including client health, guard point/policy/client architecture and encryption status
  • Additional quality-of-life updates include dark mode, 2FA and any of the Sidechain recommended reports

While we are only a few weeks into the beginning of the year, the roll-out has proved popular with customers thus far and Sidechain is seeing a lot more utilization by customers. This portal is an extension of the existing services offered by Sidechain and improvements, enhancements and features will continue to be added.

Stay tuned for further updates and if you’re an existing customer, go try it out!