IT management & infrastructure

The systems your business relies on, well maintained.

Servers, cloud, networks, devices, and patching, maintained day to day and fixed when they break. Your team keeps the decisions. We take the tickets.

In brief

Scope
Servers, cloud, network, devices
Model
Managed or co-managed
Ownership
One team for IT and security
Response
Named engineer

Scope

What we take responsibility for.

Servers and cloud services

Administration, configuration, maintenance, and troubleshooting for servers, virtual machines, and cloud services, including compute, storage, and network resources.

Employee devices

Monitoring and management for workstations, laptops, and servers, including device health, security-agent deployment, and routine maintenance.

Office networks & firewalls

Network configuration and hardening, firewall management, and secure remote access, with business systems, guest Wi-Fi, and security equipment kept separate.

Patching & remediation

Operating system and application updates, with vulnerability fixes prioritized by risk and business impact.

Monitoring & planning

Infrastructure monitoring, alert investigation, and issue resolution, plus resource planning so capacity keeps pace with the business.

Documentation & coordination

Technical documentation and coordination of infrastructure changes with your application teams and technology vendors.

Why a security company runs IT.

Reliability and security depend on the same thing: infrastructure that is maintained, documented, and watched. When the people running your servers are the same people running your security program, patches land on time, changes are reviewed with security in mind, and nobody argues about whose ticket it is.

Our engineers also run enterprise encryption and secure infrastructure. That shows in how we handle network separation, privileged access, and change control.

  • Infrastructure and security run by one accountable team
  • Changes coordinated with your application owners and vendors
  • Documentation kept current as the environment changes
  • Capacity planning so growth does not surprise you
Abstract isometric lattice representing managed infrastructure.

Tell us what you operate today.

We will say which parts we would take on and which we would leave with your team.

(503) 389-3174  ·  info@sidechainsecurity.com  ·  Portland, Oregon