Managed security
A security program that gets managed every month.
Endpoint detection and response, email security, vulnerability and patch management, 24/7 threat monitoring, and incident coordination, run as one program by a named Sidechain engineer, with the documentation your auditor will ask for.
After two years of trying to manage our encryption platform alone, Sidechain operates it smoother than I ever thought possible.
Scope
What is included.
Six services, run together and documented so an auditor, insurer, or board can review them.
Endpoint detection & response
We deploy and manage EDR across laptops, workstations, and servers with continuous monitoring, real-time detection, and rapid containment. Agent health and coverage gaps are tracked so unprotected devices get addressed.
Email security & phishing protection
Filtering and anti-phishing controls, SPF, DKIM, and DMARC authentication, business email compromise detection, and security awareness training so employees recognize and report suspicious messages.
Vulnerability & patch management
Operating system and application updates with vulnerabilities prioritized by risk and business impact, documented remediation history, and no scrambling after a CVE drops.
24/7 threat monitoring
Endpoint, identity, email, and network signals gathered in one place, tuned to reduce noise, investigated around the clock, and escalated to your agreed contacts through established procedures.
Incident coordination & recovery
Escalation paths, incident response plans connected to your backup and recovery preparations, and a tested playbook so nobody is improvising during a breach.
Microsoft 365 & identity security
Multifactor authentication, Conditional Access, privileged roles, guest access, sharing and data protection across Teams, SharePoint, and OneDrive, and prioritized recommendations from Secure Score.
Explainer
Sidechain in one minute.
A short animated overview of what a Sidechain managed security program covers: threats stopped before they reach the business, audits passed with documentation ready, and a named engineer who does the work in-house.
24/7 monitoring
How an event is handled.
What happens between an alert and a phone call, including at 2 a.m.
Collect
Security logs from covered systems and tools are gathered in one place, with detections tuned to improve visibility and reduce noise.
Detect
Continuous monitoring for threats across the systems and security tools included in your service.
Investigate
Alerts are reviewed and prioritized based on the affected assets and potential business impact.
Escalate
Your agreed contacts are reached through established response procedures, including after hours.
Contain & remediate
Containment and cleanup are coordinated within the permissions and responsibilities set for your environment.
Report & improve
Security summaries, incident findings, and improvement priorities for your technical team and leadership.
Working alongside your IT team
Works alongside your IT team or MSP.
Our co-managed model works alongside your IT department or MSP. Your IT organization keeps running technology. Sidechain drives the security work, coordinating priorities and changes with the people who know your systems.
The services, tools, responsibilities, and operating coverage are tailored to your organization and documented before onboarding, so there is never a question about who owns what.
- Your IT team or MSP
- Infrastructure and systems administration, help desk and user support, routine technology operations.
- Sidechain
- Security priorities and program management, security controls and monitoring, risk reporting and compliance support.
- Shared work plan
- Remediation, access and changes, incident coordination, implementation. Clear owners, shared priorities, regular review.
FAQ
Questions about working together.
Do we need to replace our IT provider?
No. Our co-managed security services work alongside your IT department or MSP, with clear roles, access, communication, and escalation arrangements.
Can we keep our current security software?
We review your existing tools and retain suitable technologies we can support. We discuss recommended changes, licensing, and integration requirements before implementation.
Can we purchase individual services?
Yes. Any of the six can be bought on its own.
Do you help with compliance?
We support controls, documentation, evidence preparation, and ongoing readiness for applicable requirements such as HIPAA, PCI-DSS, NY-DFS Part 500, SOC 2, and NIST CSF. We do not guarantee certification, audit success, or legal compliance; those opinions remain with independent parties.
How does pricing work?
Complete Security Management is a flat per-device monthly rate. Custom programs reflect environment size, services, tooling, implementation, and operating requirements. Contact us for a quote.
What happens during onboarding?
We review your environment and tools, confirm responsibilities and access, prioritize implementation, and establish communications, reviews, and escalation procedures.
What if we experience a cybersecurity incident?
Your agreement defines escalation contacts, coverage, and response support. Sidechain coordinates those activities with IT and other providers. The scope of after-hours response is set in the agreement for each engagement.
Talk through your program.
Thirty minutes with a Sidechain engineer. We will ask what you run and what worries you, and tell you what we would do first.
(503) 389-3174 · info@sidechainsecurity.com · Portland, Oregon